Wednesday 22 December 2021

Resilience info for Festive Period. Contacts etc.

 


Dear Community Resilience Team

 

WINTER PERIOD ADVERSE WEATHER COVER AND CONTACT ARRANGEMENTS

 

Thank you for your continued support during the recent weather events that have impacted the region over the past couple of months.

Given the likelihood that we could face range of challenging winter weather conditions in the coming weeks we felt it that it was appropriate to make you aware of the arrangements that will be in place over the festive period, from 17th December 2021 till 5th January 2022.

As in previous years we will have Duty Officers covering key Council functions and will continue to deliver many of the same services throughout the festive period as we do during the rest of the year including responding to emergencies and unexpected incidents.

 

Below for reference are the appropriate emergency contact number for Council and partners.

 

1.	Dumfries & Galloway Council Contact Centre - Dial 030 33 33 3000 (this number is monitored 24hrs a day 365 days a year and operators will be able to put you in touch with the appropriate Duty Officer, when calling outside of normal business hours select the option (1) for Care Call) 

2.	In an emergency always dial 999 when there is a risk to life or property.

3.	Dial the 101 the non-emergency number to make local Police aware of any policing issues in your area.

4.	Dial 111 for NHS 24. 

5.	Dial 105 to report or get information about power cuts in your local area.

6.	Dial 0800 023 2023 for Openreach to report issues related to telephone services in your area

7.	Dial 0800 077 8778 for Scottish Water related issues

8.	Dial 0800 111 999 for Scottish Gas related emergency issues such as a gas leak

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Regards

Mandy

 

Mandy Patterson | Community Resilience Officer

 

Resilience and Community Safety | Communities | Dumfries & Galloway Council | Council Emergency Centre | Newall Terrace | Dumfries DG1 2HP

 

Tel: Direct: 01387 260760 | Internal: 64760 | Mobile; 07738047080 | Drop Point 204

Email: Mandy.Patterson@dumgal.gov.uk | Facebook: Dumfries and Galloway Council Twitter: @dgcouncil Web: www.dumgal.gov.uk

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